The Club's Policies

Booking

All bookings can be done online from our Service page, or by contacting me directly on the email and phone line. You will receive a response within 24 hours. 

First Appointment

Please arrive at least 10 minutes early to fill out all necessary paperwork and a give us time for a brief consultation. All paperwork must be filled out prior to starting your appointment, therefore if you arrive at your appointment time, it will cut into your service time so please acknowledge and book accordingly. 

Late Policy

If you are running late, please notify me as soon as you are able. You are granted a 5 minute grace period, however, it will be deducted from your total service time. 

If you are late by 15 minutes or more your appointment will be cancelled, and there will be a cancellation fee equivalent to 50% of the service

Cancellations

To avoid fees: Please cancel appointment 24 hours prior to appointment. All same day cancellations will be charged a cancellation fee equivalent to 50% of the service

Cancellations can be done via email, text, call, or on our online booking system. 

No Shows will not be allowed to book in the future. 

Rescheduling

Rescheduling can be done through our online booking system, via email, or text. Please be advised, rescheduling must be done a minimum of 24 hours prior to appointment to avoid same day cancellation fees. 

Refunds

No refunds on services rendered.